Frequently Asked Questions about Grand Bands (FAQ)


Table of Contents

What is a Grand Band?
What is a Grand Band made of?
What styles are available?
What is the price of a Grand Band?
What is your refund policy?
How much money or credit cards will the Grand Band hold?
How is the Grand Band packaged?
How long does it take to get a customized Grand Band?
How many letters can be engraved on a Grand Band?
Are there choices of engraving fonts for the Grand Band?
What is the difference between initials and monogram?  
What colors elastic bands are available for the Grand Band?

How many elastics come packaged with my Grand Band?
How long do elastic bands last?
How are elastic bands replaced on the Grand Band?
What if  I need more elastic bands for the Grand Band?

What shipping options are available?
What are shipping charges?
What type of payments are accepted for Grand Bands?
Is sales tax added to my invoice?
How is personal information collected on the order form used?
What additional styles are available for quantity corporate orders?
I am a retailer, can I purchase the Grand Bands wholesale?
I received my order and there is a problem....What do I do?

I'm ready to place my order now.


What is a Grand Band?

A Grand Band is a unique item that you can conveniently and safely carry your business cards, money, business cards, drivers license or to simply organize and securely wrap your valuable papers, receipts and checkbook.  

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What is a Grand Band made of ?

A Grand Band is available in stainless steel, sterling silver, sterling silver and 14kt. gold combination, vermeil, brass and anodized aluminum

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What styles are available?      Click here for full selection.

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 What is the price of the Grand Band?

Grand Bands are prices from $ 14.95 to $ 2000.00
 

Cost of engraving, raised letters, raised themes, shipping and any applicable sales tax are additional.

Grand Bands are also available in anodized aluminum for corporate marketing and promotional programs. Call 800.829.9427 for details.


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What is your refund policy?

We will gladly refund any item that is defective.
PERSONALIZED GRAND BANDS ARE NOT REFUNDABLE.

How much money or credit cards will the Grand Band hold?

The elastic band can be stretched approximately 12". Certainly long enough to hold anything you would need or want to carry.

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How is the Grand Band packaged?

The Grand Band is handsomely packaged in a black gift box with 2 extra bands and a display card with instructions for rubber band replacement.



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How long does it take to get a customized Grand Band?

During non peak holiday months you can expect your Grand Band  order to ship within 2 business days.
During peak holiday weeks expect your Grand Band to ship with 3 business days.
Please allow delivery time. Select level of shipping accordingly.
  Details on shipping times.


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How many letters can be engraved on a Grand Band?


On Plain pieces we recommend a
maximum of 10 letters.
On styles with oval plaques we recommend a maximum of 5 letters.
More characters may be engraved but font must be smaller to accommodate your message.

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Are there choices of engraving fonts for the Grand Band?

The font choices are;
    Double Line Block letters,
    Script letters... available ONLY for initials and names, NOT for monograms.

For SHADED ROMAN lettering as it appeared in November '02 issue of INSTYLE magazine editorial  which was enhanced for the photograph Please call 800.829.9427

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What is the difference between initials and a monogram?

Initials are engraved in the order of  first name, middle name, last name. 

For example John Fitzgerald Kennedy would be engraved as   JFK

A monogram has a larger letter representing the last name in the center with smaller letters for the first and middle names which are engraved on either side. The order of the letters would be first name, last name in the center and middle name last. 

For example John Fitzgerald Kennedy would be engraved as     J K

We are engraving monograms only in block lettering, as script lettering is not clear enough to meet our standards.

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What colors of elastics are available for the Grand Band?

Elastic bands are available in Black, and various colors. You will have a choice of colors while placing your order via a pull down menu.

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How many elastic bands come packaged with my Grand Band?

2 elastic bands are packaged with your Grand Band.
Your Grand Band will be on a black elastic band plus 2 additional bands of your choice.

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How long do elastics last?

The elastics are made of a heavy duty rubber, similar to those that come with produce from your local supermarket. They are all natural and will provide you with many months of trouble free use.

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How are elastic bands replaced on the Grand Band?

Stretching the elastic band taut will allow it to slip out of the slit on the back side of the Grand Band.

The new band is stretched taut and inserted into the slit. The thinner the band is stretched the easier it will slip in and out of the slit in back of your Grand Band.

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What if I need more elastic bands for the Grand Band?
Replacement bands are readily available.


VERY IMPORTANT ... Please carefully choose the size of the bands you are ordering as we have 2 different sizes.
We have bands that are 3/8" to fit our classic collection and bands that are 7/16" to fit our new collection.


Click here

 TO DETERMINE THE SIZE REPLACEMENT BANDS YOU NEED

Click Here to enter store
REPLACEMENT GRAND BAND RUBBER BANDS

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What shipping options are available?

All packages are shipped via UPS. You have your choice of Ground, 2 Day Air, or Next Day Air delivery.

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What are shipping charges?

Packages are shipped via UPS

We charge a flat fee for shipping:
Ground Service =  $ 8.50
2nd Day Air  =      $ 19.50
Next Day Air =     $ 42.50

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What type of payments are accepted for Grand Bands?

We accept American Express, MasterCard, and Visa credit cards.

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Is sales tax added to my invoice?

We are required by law to collect sales tax from residents of the state of New York & New Jersey.

 For all other states we are not responsible for sales tax collection.     

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How is personal information collected on the order form used?

ALL information is for our internal use only. We never share or sell any information.

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What additional styles are available for quantity corporate orders?

Corporate versions of the Grand Band can be customized to meet your marketing and promotional programs. For details call
800.829.9427 or send email to gary@garyjewelers.com

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I received my order  and there is a problem ... What do I do?

Our aim and only concern is to satisfy our customers 100%. If you feel you have a problem
please call a sales representative at 800.829.9427 to discuss a resolution to your problem.    

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I am a retailer, can I purchase the Grand Bands wholesale?

We have a minimum opening order for wholesale accounts.
For more information send contact information to
gary@garyjewelers.com

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 I'm ready to place my order now  -----> 

                                                                          

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Copyright 2011 Gary Jewelers Inc. All rights reserved.
Revised: 12/31/10.